What personal data we collect and why we collect it
If you send us a message via the contact form on our website, it will be treated and stored like a regular Email. In addition the IP address of the sender will be logged. All data related to the submission of the contact form will be deleted with 24 hours upon request.
Your current state: No consent given. Manage your consent.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use?
The below list details the cookies used in our website.
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.
|The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.
|This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.
|This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.
|This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
|This cookie is installed by Google Analytics.
|The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
How can I control the cookie preferences ?
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We use Google Analytics to analyze the performance of our website. Data processed by Google does not contain any personal information.
How long we retain your data
Emails sent to us (including those sent via the contact form on our website) are stored perpetually. Cookies used for website analytics are stored for a maximum of one year.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Contact forms may be checked through an automated spam detection service.
Google Analytics is used to analyze anonymous data related to your visit on our website (duration, location, frequency of visits, pages visited).
Your contact information
We will not share your contact information with anyone unless specifically requested by you.
How we protect your data
We do not store any personal information about you on our server, with the exception of Emails that you sent to us (etiher via an Email client or via the contact form on our website). Your data is transmitted encrypted and secured (via SSL). We exclude, however, any liability for the security of this data during the transfer over the Internet (e.g., because of the technical problems of the provider) or because of a potential criminal access to data on our website.
What data breach procedures we have in place
We have a contigency plan in case of a data breach. This plan includes measures to analyze and fix the problem, assess the scope of the breach and inform potentially affected users.
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Orders on the Shopify® App Store
The data transferred by you are used solely to provide the functionality of our apps. All your data are treated strictly confidential. No transfer of your data to others takes place for any of our apps. Your data is transmitted encrypted and secured (via SSL). We exclude, however, any liability for the security of this data during the transfer over the Internet (e.g., because of the technical problems of the provider) or because of a potential criminal access to data on our website. Access data for the customer-login, which are transmitted to them on demand, have to be kept strictly save by the customer, since we exclude any responsibility for the use and application of this data.
Third Party Services (Facebook Messenger, Instagram)
We do not save nor use nor request any user data except the access credentials which are necessary to connect Facebook Messenger or Instagram to our apps. We do not share any kind of not-publicly accessible information with other companies.
Information pertinent to Instagram
We do not store our customer’s Instagram access tokens for our App Streamify and Instagram Ids of media that has been selected by our customers for display in their albums. No other information provided by Instagram is stored.
We do not delete or post content on behalf of our users.
Information pertinent to Facebook
If you simply want to test Facebook Shop Alerts, Order Status Facebook Messenger for Shopify®, no data is stored. Messages sent through our Facebook page will be replied by exactly one message. One request, one answer. No further messages of any kind will be sent after that.
We do not save any of our users‘ customer data on our system. All information that is needed to provide the functionality of our apps resides on the merchants‘ servers and is only accessed on the merchant’s implicit or explicit request.
Upon uninstall of any of our apps, we will have no longer access in any way to the customer’s data.
We do not use user-generated content to sell advertising space.
We do not use user-generated content in our own ads.
Any content will be removed within 24 hours upon the content’s owner request.
We do not participate in any „like“, „share“, „comment“ or „follower“ exchange programs.